Helpline 07939 046 030

Fundraising  Pages Terms and Conditions

This Online Fundraising platform is owned and provided by Nerve Tumours UK (“we”, “our” or “NTUK”) and allows users to raise funds for, and to give donations to, NFTUK. It cannot be used in connection with any other charity, or for any other charitable cause or purpose.

The use of the Platform is subject to the rules below, as well as our general Terms and Conditions that govern the use of any part of the Nerve Tumours UK  website (together the “Fumdraising”). In the event of any conflict between them, the rules below shall take precedence.

The Fundraising Terms may be amended from time to time, so you should check them regularly for any changes.

Use of Donations

  1. When setting up a fundraising page, users may be given the option of setting a fundraising “target”, which will be visible to anyone visiting that page. Please note, however, that once we have processed and confirmed receipt of a donation this money will be treated as cleared funds in Nerve Tumours UK account, whether the target is ultimately achieved or not.
  2. Please note that charities are only legally permitted to return donations in very limited circumstances e.g. where the donor lacks mental capacity. We therefore ask that you take care when entering your details when making a donation using the Fundraising Hub, as we may be unable to provide any refund once your payment has been processed. We do not charge a fee for processing refunds.

Gift Aid

If you are a UK taxpayer you are encouraged to claim Gift Aid when donating your own money to your fundraising page by completing the Gift Aid declaration which is available online.

If you pay in money to your fundraising page other than money you are donating to Nerve Tumours UK personally (e.g. cash from collections, family members, ticket sales and any activity where you get something in return for your money) you cannot claim Gift Aid.

Gift Aid can be claimed on individual donations that are made to Nerve Tumours UK offline. To claim Gift Aid each individual making a donation must complete a Gift Aid declaration confirming that they are a UK taxpayer and provide his or her name and address including post code.

Use of Fundraising Pages

If you are creating a fundraising page and would like to upload photos to it, please ensure that you are either the owner of the copyright in the photo, or you have the permission of the person who is. Similarly, if the image and/or text you would like to post features the name and/or likeness of any living person, especially where he/she has been diagnosed with a medical condition, you must get his/her consent before you do this. If the image and/or text you would like to post features the name and/or likeness of any person who has died, please get consent from a member of their family before you do this. 

We welcome and encourage users to customise messages on fundraising pages, and to leave comments when making donations. However, racist, sexist, obscene, defamatory, misleading or otherwise offensive or upsetting language and/or content is not permitted.

The following uses of the Platform are also prohibited:

  • posting or uploading any content or material that infringes someone else’s intellectual property or other legal rights, unless you have obtained the owner or relevant person’s consent first;
  • running any form of prize draw, competition or lottery, or offering any form of incentive to encourage people to donate through their fundraising page;
  • carrying out or encouraging any illegal or unlawful acts; and
  • sending junk or “spam” communications, or any other form of messaging or content for promotional or commercial purposes.  

Nerve Tumours UK is not responsible for the contents of any fundraising page on the Platform, nor do we necessarily endorse the fundraising activities referred to on any page. Whilst we do not actively monitor the Platform, if and when we become aware that a user has breached any of the terms of this section above, we reserve the right to edit or remove the offending message(s) and/or content, or to close the relevant page, without further notice at our sole discretion. Please note that donations will not be refunded in these circumstances.

Fundraising pages will remain open, and donations can be made through them, unless and until they are deleted by the page owner.

Personal Data

As access to all open fundraising pages on the our fundraising pages is unrestricted, and can therefore be seen by anyone, we advise users to avoid posting personal information about themselves or someone else (e.g. addresses, telephone numbers) when writing on a fundraising page.

All personal data that you are asked to provide when setting up a fundraising page and/or making a donation will be handled in accordance with our “Privacy Policy”.

We will also use your personal details for the purposes of sending you communications about our latest breakthroughs, campaigns and how you can help support our work where you have given your permission for us to do this when setting up a fundraising page and/or making a donation.


Whilst we make every effort to ensure that the fundraising hub is available at all times, circumstances outside of our control mean that we cannot guarantee that this will always be the case. Similarly, there may be occasions when we have to carry out maintenance or other work on the fundraising hub which may affect its functionality, or we may have to suspend the Platform altogether, but we shall try and keep this to a minimum.

In the event that any user breaches Nerve Tumour UK’s terms, we reserve the right to close their fundraising page (if applicable) and to prevent them from using the fundraising hub in future. Please note that any donations received will not be refunded in these circumstances.

The payment service providers we use in relation to this platform are regulated by the Financial Conduct Authority or other relevant EEA home state regulator.

If you have any queries about the use of the fundraising pages, wish to report any content or material that you believe is in breach of our terms, or to request a refund please contact .(JavaScript must be enabled to view this email address).