The rising cost of living is on everyone’s minds and can have an impact on mental health and wellbeing. If you feel overwhelmed, advice and support is available to help you cope.
As the general public is facing increased cost of living pressures, particularly due to the rise in energy costs, you may find it helpful to read the following sections.
Wales: Get help with the cost of living
We understand that the rising cost of living can be especially worrying if you have difficulty paying your bills and/or your rent, but there is help and advice available to assist you.Find out more
Local Authority help
Your local council could help with energy and food bills through welfare assistance schemes, also known as 'crisis support'. Many schemes provide support with utility bills, petrol and food as well.Find out more
This section has information on NHS Services and what help you can get with health costs.
Check whether you're entitled to claim for free treatment or prescriptions.
If you're referred to hospital or other NHS premises for specialist NHS treatment or diagnostic tests by a doctor, dentist or another primary care health professional, you may be able to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme (HTCS).
British Gas Energy Trust
Offers grants up to £1500 to anyone in energy debt - not just its customers - to support families and individuals who are struggling to pay their bill. You need to be spending more than ten per cent of your income on energyFind out more
Runs charitable funds on behalf of many major energy providers, including E.ON and EDF. Their schemes provide financial assistance towards paying for bills and essential household itemsFind out more
Warm Home Discount Scheme
You could get £150 off your electricity bill, or £150 added to your pre-payment meter. The Government website will be updated with details of who is eligible. Or check your energy supplier's siteFind out more
ECO is the main scheme for supporting energy efficiency improvements for disabled people. It's funded by energy suppliers and installs energy improvements and reduces bills for households in need.Find out more
Get a minimum of 3 days' emergency food and additional support. Food banks work with professionals, such as social workers, to issue vouchers. If you need help getting food home, ask the food bank about deliveries.Find out more
Membership Food Clubs
Often called social supermarkets, membership food clubs offer reduced price products for a small charge. You'll usually have the choice of getting shopping worth many times your contribution but availability may limit the choice.Find out more
Connects you with neighbours & businesses looking to share surplus food. OLIO says it has over 1.2 million users across the UK. Many items on the app come from people emptying out their store cupboards & donations from supermarkets, cafes, bakeries & shopsFind out more
Iceland Food Club
Supermarket Iceland is part of a scheme to offer zero-interest loans of up to £100 to buy everyday groceries. Funds are available on preloaded cards with repayments set at £10 a week. Anyone can apply for the scheme. Use the card in-store or the websiteFind out more
Broadband Social Tariffs
You're likely to be eligible for a social tariff if you receive a means-tested state benefit, such as Universal Credit, Pension Credit or legacy equivalents. The exact requirements depend on the broadband provider in question – some only offer social tariffs to Universal Credit recipients, while others extend eligibility to those on Income Support, Jobseeker’s Allowance and Employment & Support Allowance.
Accessing the internet and digital devices
Good Things Foundation are building a National Device Bank to provide devices to people in need. Their National Databank provides free data to 500,000 people and they support Online Centres where people can access the internet and build digital skills.
Please also check the Helpful Charities page, which offers further support and specialist services that may be of benefit to you.
These charities and organisations listed below offer information, free advice, financial planning, practical support with debt management and grants.
The Citizens Advice network of independent charities offers confidential advice online, over the phone, and in person, for free.
We also give advice on consumer rights on our consumer helpline, support witnesses in courts through the Witness Service and give pension guidance to people aged over 50.Visit their website
Citizens Advice Scotland
Ciutizens Advice Scotland give free, independent, confidential, impartial advice.
We look at the problems people bring to their advice services and campaign for change where it’s needed most.
We work for a fairer Scotland, where people are empowered and their rights respected.Visit their website
MoneyHelper is here to make your money and pension choices clearer. Here to cut through the complexity, explain what you need to do and how you can do it.
Here to put you in control with impartial guidance that's backed by government and to recommend further, trusted support if you need it.Visit their website
StepChange offer free, flexible debt advice that is based on a comprehensive assessment of your situation.They then provide practical help and support for however long it’s needed.Visit their website
Turn2us helps people in financial need gain access to welfare benefits, charitable grants and other financial help – online, by phone and face to face through our partner organisations.Visit their website
Contact is the charity for families with disabled children. Contact's website provides advice and information about any concern you might have about raising a child with additional needs or a disability.
Contact provides free seminars to cater for specific needs within families and advises directly on the cost of living support that is available. You can also call Contact's free helpline on 0808 808 3555 between 9:30-5pm Monday to Friday or email firstname.lastname@example.org.Visit their website
NCVO - National Council for Voluntary Organisations
Help and Guidance for Cost of Living Crisis addressing the impact on families and individuals listing various resources and guidance in one placeVisit their website